๐Ÿก Support for Parents & Carers ๐Ÿก
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  3. ๐Ÿก Support for Parents & Carers ๐Ÿก

Can I report a Safeguarding Concern?

Your App has an anonymous reporting tool which allows you to quickly and securely report any concerns you may have to your child's school.

This feature appears for all roles, with a few changes to make it user friendly for pupils as well. Reports made will go to a dedicated email inbox that the schools has designated.

When a report is submitted, it can be done so anonymously, as name and contact information is optional within the forms in the App. A copy of the report is emailed to you if you've supplied an email address, as well as the dedicated inbox.

Where to find it

The Safer Schools Scotland App has an inbuilt Report a Concern feature housed in the first carousel on the home screen. Tapping the tile will present you with 3 options as shown on the right below.

SS Scot report concern parentThe mailbox may not be monitored 24/7 as this is controlled by your child's school. The Options presented within Want To Talk? will be services available around the clock if you are concerned.

Remember if someone is in immediate danger, do not hesitate to call the Police immediately

SS Scot report concern parent2

Can my child make a report?

Absolutely. The pupil version can also be completed anonymously and is made more user friendly if they are of primary age. They can enter emoji's if they cant describe how they feel with words, and there is a helpful video to guide them if they get stuck. It will always prompt them to speak to their Trusted Adult before anything else, or they'll be guided to Childline within the Want To Talk? option in the App.

I can't see the Report A Concern Tile in my App

You Child's school may have chosen to turn this feature off as they may already have a system for reporting in the school or Local Authority.

If you want to find out if this is the case, or would like to suggest why you think it would be useful, contact the Admin Account Holders in your child's school.

Still feeling unsure?

Our Service Engagement team are always here to answer any questions you may have and provide you with any support you need.

๐Ÿ’ป Check out our other support articles

๐Ÿ“ž Call our team on 02896005777

๐Ÿ“ฉ Email us at saferschools@ineqe.com