Ensure you're always selecting the most relevant place to send your users to in your App.
Push Notifications are a great way to engage your users in your Safer Schools Scotland App and ensuring all users see content updates. They do not function like text messages, but rather 'pushes' to new content or resources you want 'notify' users of urgently.
The Push Notification Pathways you're able to select when creating your notifications integral in making the most of them. They are selected in the Location section at the bottom of the Create Push Notifications page.
Remember, selecting the right pathway for your notification is integral to ensure it is beneficial to users. Push Notifications that don't lead users anywhere can cause confusion, and information to be missed.
See below for where each location selection takes your users when they tap the Push Notification:
Home will take users to the home of the notifications/alerts in their App. This can be found by tapping the Bell Icon in the top right of the home screen. This will ensure that they are able read the full notification sent.
Surveys will take users to the Survey's section of the app where you may've uploaded your own surveys.
Social Media Options (X, Facebook etc) will take users to your Social Media pages if you have any filled in your web management portal. If you don't you will not see options for these.
News Builder Article will take users to a selected News Builder article that you can select from the drop down below.
Note that when you see the drop down list of articles published, the most recent one will be at the top of the list.
Online Safety Videos will take users to a video you are prompted to select from the INEQE Safeguarding Group YouTube channel.
Our Safety Centre will take users to the INEQE Safety Centre where they can search for help regarding privacy settings and how to block, report and more on different devices and platforms. You can also chose to input a link to a specific page within our Safety Centre, for example specifically safety settings on Google would be: https://oursafetycentre.co.uk/safetysettings/google/
News and Updates enables you to insert your own link to any webpage you wish to send users to. When it is tapped, it will open the browser on their phone to the given page.
Still feeling unsure?
Our Service Engagement team are always here to answer any questions you may have and provide you with any support you need.
📞 Call our team on 02896 005 777
📧 email us at email@example.com