Setting Notification Permissions

To receive notifications from the Safer Schools England App, these need to be enabled on your device.

Enabling notifications for your Safer Schools England App is important, as it allows you to stay up to date with relevant and current information. This includes all the push notifications you may be sent in regards to safeguarding updates, school information updates, or other communications. iOS and Android devices will ask for permission for this slightly differently.

iOS

It is not a requirement on iOS devices for apps to request permission to send you notifications. Instead, you will receive a native iOS pop up, as with many apps you may currently have on your device, that will ask if you want to allow the Safer Schools England App to send you notifications. These can still be turned on and off within your settings on your device.

Simply go to your device Settings > Notifications > scroll down to find the Safer Schools England App and toggle on Allow Notifications.

Android

Android 13 and later requires developers to obtain permission for notifications to your device. 

The Safer Schools England App will ask for your permission 3 times, unless you choose to allow at any stage. The first time will be when you first create your account and log in for the first time. If you don't allow it at this point, it will ask again once you navigate away from then back to the Home Screen with the reason why it's asking, and then once again to ensure you're sure of your decision.    

As with iOS devices, this can be changed at any time in your device settings.

Simply navigate to Settings > Notifications > find the Safer Schools England App in the list and Allow Notifications from there.

If you're having difficulties with Push Notifications from your Safer Schools England App, try some of our Notification Troubleshooting ideas to get you receiving again!