Your Analytics

This can vary between Apps. Select the image of the Dashboard below that most closely resembled yours.

 

<< This most likely looks like your portal if you're a virtual school's customer, or your portal is housed at portal.ineqe.com

 

 

This most likely looks like your portal if you're  an education customer, or your portal is housed at education.ineqe.com >>

 

Advanced Analytics

You have a number of Analytic capabilities built into your App, and all can be accessed on your Web Management Portal from the left hand side bar in the section titled Analytics. When clicked this will reveal a drop down of all possible analytics, with the dashboard giving you a scrollable overview. All of these options can be viewed by App Role, and narrowed down into a specified time frame.

App Access by User Role

This indicates the kind of audience are accessing the app from your identified groups listed in the role selection. This analytic is based on which role is selected when users use the app, and if they switch between,

NOTE that if your App is not account based, this analytic is not 100% accurate on number of users, only the roles selected and the frequency with which they are selected.

Push Notification Engagement

This displayed as a bar graph and gives you data on for how long a given Push Notification was looked at - if it was glanced, read or skimmed over, and how many times it was opened.

Device Type 

This indicates whether your users on average are using an Android or an iOS device when accessing the App.

Page Views, Engagement and Top 5

Here you will see the frequency of the views of each individual page within your App, how long pages where looked at and what your 5 top pages are for views within the App. This will be a mixture between you Social Care content, the home page and linked pages like the website.

 Standard Analytics

These can be view on the tab labelled Dashboard in your left hand menu. You can narrow these to specified time frames and roles where appropriate. They also have a variety of view options like Line Charts or List views. 

Total Tests Completed

This displayed the total tests completed in your App by topic and by role. You will see further information on scores achieved by clicking the List View option, and will see further information still if you click the Digital Test Results option in your left hand menu bar.

Total Notifications Sent

This gives you an overview of all notifications sent by date from your App, and further information can be found in the List View, providing the contents and type of notification. The View button will allow you to also view which roles it was sent to. 

Total Surveys Published

This will give you and overview of Surveys published in your App by role and date.

Total Adult Accounts

This gives you a breakdown of account creation by date and by role. You can segment these by specified time also, which is particularly useful if you've planned a launch event - you'd hope to see a spike!

Total Under 18 Logins

This shows the total number of times a pupil/student code has been used to access the App for your school.

As under 18s do not create accounts, this figure could represent 1 child logging in 7 times, or 7 children each logging in once.