Portal Support

Adding Surveys

Surveys are a great way to test App usage and engagement, as well as gather feedback from your users.

Surveys are an ideal way to gather information through your Cambridgeshire Virtual School App. You can test engagement with the App itself, gather opinions from your users or notify your users of updates to App content or relevant deadlines.

To upload a survey, first you need to have it created on a third party site such as Survey Monkey, Google forms or Microsoft Office forms. More than likely, this is a resource you already use! The reason you can't create surveys within the portal is that the data you collect is yours and yours alone, willingly given to you by your users. The team at INEQE Safeguarding group do not need to see the data, and so by using the third part site, we can ensure that the results go to you.

To help you navigate this article, see the sections listed below to find what you need ๐Ÿ‘‰๐Ÿป

๐Ÿ’ป how to upload your survey to the portal ๐Ÿ‘‰๐Ÿป

๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป using Google Forms to upload a survey? Click here!

๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป using Microsoft Office Forms to upload a survey? Click here!

๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป using Survey Monkey to upload a survey? Click here!

Upload a Survey to your App

Start off by logging into your Web Portal.

On the left hand bar you'll see a tab for Survey Management. Click this, and you'll see a list of all of the surveys currently published within your App.

Once you've created the survey on one of the platforms listed below, or other chosen platform, click "Add new survey". This will open a dialogue box where you can paste the survey link you've copied as well as giving it a catchy and explanatory title.

Click submit and this will be uploaded into your App. If you're having problems seeing it, check out our Troubleshooting points at the bottom of the page.

Using Google Forms?

This is probably one of the most widely used options, as most people have a google account, and it does not require you to log in to fill in the survey.

Step 1: Once you're in your google account, go to the top right hand corner to the grid icon, and scroll through until you get to Forms.

Clicking this will take you to a page that will show you any previously created forms/surveys, as well as a create new option and templates for others. Select the survey you've made or create a new one.

Once you've clicked into the form, it will open and show you your survey. Go to the three dots at the top right hand corner next to your profile picture. This will show a drop down with an option saying get pre-filled link. Click that.

You'll then be presented with your form in a new tab of your browser. Copy the link in the URL bar, as shown below, and paste this into the box in your Portal. Once you have, omit the "prefill" from the end of the URL, and that will give you a nice blank survey uploaded into your App.

Microsoft Office Forms

This process is relatively similar to the one for Google Forms, and instead uses Microsoft Office forms. To start, you'll need to have a Microsoft 365 account. Go to Microsoft Office Forms via your preferred browser: Use our link if you're unsure!

Log in to your Microsoft Office account here or create one if you need to. Once signed in, you can create a new form or quiz, or open recent ones or one that have been shared with you previously.

Once you've located the form/quiz/survey you wish to share, click to open it. Here you can make any edits you wish before you chose to share it in your App.

Once it's open you'll see an option to Collect Responses. This is where you'll access your link. Once you've clicked collect responses a dialogue box will open with options on it. On the right will be a shareable link. HOWEVER this link will be too long and result in your survey not appearing in the App. You need to tick 'shorten URL' and then copy the shortened link. Then, as before, paste into the box in your portal to add your Survey to the App.

Survey Monkey

Survey monkey is popular among many people and often not business based. You can sign up for free, and use your google account or social media accounts to sign in.

Build your survey from scratch or with a template where you can add questions, question types and images - note some features may be a paid service.

Once you've chosen how you want to create your survey, use the editor to put it together, choosing your questions, adding pictures etc. Once you're done, click next or preview and collect. You'll be presented with a grid of options, but you want to the first one saying web link.

You'll then be presented with a link you can copy into the appropriate box on the portal for your App.

Other Options

If there are any other major platforms that you use that we've not covered, and you're a little confused, please reach out to our service team on the details at the bottom of the page, and they'll have a look into them. The chances are, you're not the only one having the problem!


My Survey isn't showing but I've uploaded it?

Your App simply need a 'Pull to refresh' to fetch the newest data for the App. To do this, head back to the home screen of your app and swipe downwards on the screen. You'll see a small loading circle at the top of the screen as it updates. Go into your surveys menu item after that and you'll see your survey!

It's showing in the App but it's saying it doesn't exits?

The chances are the URL that has been pasted has been cut off for being too long. This is most likely to happen when using the link from the URL bar and not the shareable link. Where possible, obtain a shortened link.

Need any help?

Our Service Engagement team are always here to answer any questions you may have and provide you with any technical support you may need.

๐Ÿ“ž Call our team on 02890232060

๐Ÿ“ฉ Email us at support@ineqe.com