App Account Deletion Process for Bromley Permanency

Are you trying to delete your account and using an Android device?

If you need to delete your account, please follow these steps:

1. Email support@ineqe.com with your email address used for your account or your account username.

2. Within 24 hours you'll receive an email from the Service Team at INEQE Safeguarding Group asking for confirmation. This will come from support@ineqe.com.

3. We will process the account deletion request 5 business days after we receive your confirmation.

4. Following successful deletion of your account, the Service Team will notify you by email.

Data handling after account deletion:

When a user deletes their account within the app, all user data is permanently erased and not retained by INEQE Safeguarding Group. This includes the user's account and any associated data within it. The deletion process is initiated by the user and ensures that all information is permanently removed.