Frequently Asked Questions
The Safer Schools England Web App
Your Safer Schools England App can now be accessed anytime, anywhere! You can now access the App through any device with an internet browser. You will only be able to gain access to the Web App if your school is already registered for the Native App ...
Push Notification Troubleshooting
Please Note that if you're not receiving push notifications, there is No Need To Delete The App. Simply follow the guidance below to attempt to resolve, and if you're still having difficulty please contact the service team on the details provided. If ...
Setting Notification Permissions
Enabling notifications for your Safer Schools England App is important, as it allows you to stay up to date with relevant and current information. This includes all the push notifications you may be sent in regards to safeguarding updates, school ...
Why can't I find my School in the App?
There are usually 3 main reason that a school does not appear in the App. Your School is not Registered/Eligible Safer Schools is an Ecosystem of safeguarding services developed in partnership between Zurich Municipal and INEQE Safeguarding Group. It ...
Questions About the Safer Schools England Upgrade!
From 2025, Safer Schools will move fully from the app on the left, to the app on the right. This means that the app on the left will no longer be support on devices from the end of 2024 and we will not be keeping the information up to date. Please ...
Why doesn't my QR code work?
Are you struggling to log in to the App with your QR code? Is it taking you somewhere else? It's easy to think it 'doesn't work'. Read on for simple steps on logging in with your QR code, and some common mistakes when using them Are you logging in ...
I've forgotten my App password
Remember, only adult accounts have a password to log into the Safer Schools England App. If you're a pupil, you don't need a password to log in, only your school's pupil code. Resetting Your Password Once you've opened the Safer Schools England App ...
How to Clear your Cache
If you experience any of the following errors when logging into your Web Management Portal for your Safer Schools App, or even if you're having a few issues with your App, we will often recommend that you clear your Cache or Browsing History, or we ...
Common Troubleshooting Steps
Here are some simple solutions to bugs you may encounter while using the Safer Schools England App On the rare occasion you come across a bug ? in your Safer Schools App or Web Management Portal, there are a few quick and easy trouble shooting ...
Recent Articles
Making and Using Push Notifications
Step 1: Once logged into the Portal go to the Push Notifications tab on side bar, then click on Create Push Notifications Step 2: Select the role/roles that you want to send the notification to. (Remember to consider the content of the Push ...
How To Create An Account
Step 1: Visit the https://learn.ineqe.com/ website Step 2: Click on create an account here Step 3: Select the Sport Ireland & Sport NI App from the drop down at the top Step 4: Fill out your details: Full name, Select your county from the drop down, ...
How to Login
Step 1: Visit the https://learn.ineqe.com/ website Step 2: Select the Sport Ireland & Sport NI App from the drop down Step 3: Enter your email address and password that you have created the account with Step 4: You should now be logged in a see a ...
How to take a digital test
Step 1: Login into the Sport Ireland Web app. Step 2: Complete the Safeguarding Level 1 course or the Staying Safe Online course Step 3: Click on the digital tests tab Step 4: Complete the digital test after you have completed the course Step 5: Go ...
Notification Permissions
Enabling notifications for your App is important, as it allows its users up to date with relevant and current information. With your App, this includes all the push notifications you may be sent in regards to safeguarding updates, local news updates ...