INEQE Support
Notification Permissions
Enabling notifications for your App is important, as it allows its users up to date with relevant and current information. With your App, this includes all the push notifications you may be sent in regards to safeguarding updates, local news updates ...
GDPR Compliance and Storage
GDPR Compliance We recognise the importance of compliance with GDPR and your INEQE Group App is designed in line with the principals of data minimisation. This varies between Apps, so some of following may not apply to your App. Where access is ...
YouTube Channel ID
If you wish to integrate your YouTube Channel into your App, this is done by entering the YouTube Channel ID into the designated section of your Web Management Portal. This is NOT the URL of your YouTube account homepage. To find the Channel ID, ...
Getting Started with your INEQE Group App
Your INEQE Group App will be free to download from the Apple App or Google Play stores. To find the exact name of the App, ask your organisation, or visit our developer pages on the Apple App or the Google Play stores. If you can't see your App in ...
I've forgotten my password
Remember, only adult accounts have a password to log into the INEQE Group Apps. If you're a user under 18, you don't need a password to log in, only your organisation's appropriate code. Additionally not all INEQE Group Apps require an account, so no ...
How to Clear your Cache
If you experience any of the following errors when logging into your Web Management Portal for your App, or even if you're having a few issues with your App itself, we will often recommend that you clear your Cache or Browsing History, or we may ask ...
How to delete your account for Android users
For any Android users downloading INEQE Safeguarding Group Apps, there will be at times where account creation is needed, or when a user needs to delete their account. Are you a Bromley Permanency User? If so, click here for information on deleting ...
Account Deletion Process for Bromley Permanency
How to Delete your Account on the Bromley Permanency App: If you need to delete your account, please follow these steps: 1. Email support@ineqe.com with your email address used for your account or your account username. 2. Within 24 hours you'll ...
Recent Articles
Notification Permissions
Enabling notifications for your App is important, as it allows its users up to date with relevant and current information. With your App, this includes all the push notifications you may be sent in regards to safeguarding updates, local news updates ...
How to Add a New Post to the Homepage
Screenshot of how to add a post to the Homepage Here is how to add a new post to the homepage: In the dashboard, go to Posts and then Add Post. Enter your post Title & Featured Image. Assign it the 'News and Updates' category. Click the Edit with ...
How to Add a Hyperlink
Screenshot of how to hyperlink text Here is how to add a hyperlink: Add new text be in the edit text editor menu. Highlight the text that you want to hyperlink. Click the insert/edit link icon in the editor Paste your URL, this can be an external ...
How to upload files (e.g, PDFs, Images)
Screenshot of how to upload files Here is how to upload files: In the dashboard, go to Media then library. Click the Add New at the top. Either drag your file into the upload area or click Select Files to choose from your computer. Once uploaded, ...
How to add a page to the menu
Screenshot of the Appearance tab where to find the Menus option Here is how to add a page to the menu: In the WordPress dashboard, go to Appearance and then Menus. On the left select the page you have just created (you may need to check the pages tab ...