Your Analytics
Your Portal may allow you to see enhanced analytics from your App usage.
You have a number of Analytic capabilities built into your App, and all can be accessed on the Web Management Portal from the left hand side bar in the section titled Analytics. When clicked this will reveal a drop down of all possible analytics, with the dashboard giving you a scrollable overview.
If you do not have this tab within your dashboard, this is not something included with your App package. If this is something that would be of interest you, ask your organisations account holder to contact your Account Manager at INEQE Safeguarding Group for more information.
App Access by User Role
This indicates the make up of the audience using your App based on the Role selected when users created their account. It will show you a break down of your App users by the role selected. You will also see a total number of users on your Dashboard.
If you App is not account based, this analytic is not 100% accurate on number of users, only the roles selected and the frequency with which they are selected.Push Notification Engagement
This displayed as a bar graph and gives you data on for how long a given Push Notification was looked at - if it was glanced, read or skimmed over, and how many times it was opened.
Device Type
This indicates whether your users on average are using an Android or an iOS device when accessing the App.
Page Views, Engagement and Top 5
Here you will see the frequency of the views of each individual page within your App, how long pages where looked at and what your 5 top pages are for views within the App. This will be a mixture between you Social Care content, the home page and linked pages like the website
Still feeling unsure?
Contact the Ineqe Service Desk Specialists using the contact details below.
📞 Call our team on 02896 005 777
📧 email us at support@ineqe.com
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