Notification Permissions

In order to receive notifications from the Safer Schools NI App, these need to be enabled on your device.

Enabling notifications for your Safer Schools NI App is important, as it allows you to stay up to date with relevant and current information from your school, the Department of Education or us at Safer Schools NI. With your Safer Schools NI App, this includes all the push notifications you may be sent in regards to safeguarding updates, school updates or other communications. Apple and Android devices will do this slightly differently.

There is no way to turn off selected types of push notifications. You either stop ALL notifications from the Safer Schools NI App or none of them. We strongly recommend keeping them turned on so you never miss information from Safer Schools NI, and never miss important updates and communications from your school.

Apple

It is not a requirement on iOS devices for apps to request permission to send you notifications. You will receive a native iOS pop up, as with many apps you may currently have on your device, that will ask if you want to allow the Safer Schools NI App to send you notifications. If you refuse however, these can still be changes within your settings on your device.

Simply go to your Settings > Notifications > scroll down to find the Safer Schools NI App and toggle on Allow Notifications.

Android

Android 13 and later requires developers to obtain permission for notifications to your device. 

Your Safer Schools NI App will ask for your permission 3 times, unless you allow at any stage. The first time will be when you first create your account and log in for the first time. If you deny at this point, it will ask again once you navigate away from then back to the Home Screen with the reason why its asking, and then once again to ensure you're sure of you're decision.

       

 

As with Apple, this can be changed at any time in your device settings.

Simply navigate to Settings > Notifications > find the Safer Schools NI App in the list and Enable Notifications from there.

 

 

 

 

 

Still feeling unsure?

Contact the Safer Schools NI support Service Desk using the contact details below.

📰 Check out our other support articles

📹 Take a look at our instructional videos

📞 Phone: 02896005777

📨 Email: saferschoolsni@ineqe.com 

💻 Website: Visit Safer Schools NI and use the Live Chat

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