To upload a survey, first you need to have created one a third-party site such as Survey Monkey, Google Forms or Microsoft Office Forms. More than likely, this is a resource your school already uses, and have used for a while! The reason you can't create surveys from the Safer Schools England Portal is that the data you collect is yours and yours alone as a school, willingly given to you. The team at Safer Schools and INEQE Safeguarding Group do not need to see the data, and so by using the third-party site, we can ensure that the results go directly to you.

To help you navigate this article, see the sections listed in the Table of Contents to find what you need 👉🏻

Upload a Survey to your App

Start off by logging into your Safer Schools Web Management Portal with the username and password provided at your initial registration.

In the Portal, you'll see a tab labelled Survey Management. Click this, and you'll see a list of all of the surveys currently published within you school's App. These might be from you or from the Safer Schools Team at INEQE Safeguarding Group.

Once you've created the survey on a third-party platform, and have a shareable link, click Add New Survey. From here, you can name your survey, paste the link and select the user roles you want the survey to be available to. For example, you might want to ask only parents about a parents evening, staff about a safeguarding concern, or pupils about their favourite lunch menu!

Click Submit and this will be uploaded into your Safer Schools App. If you're having problems seeing it, check out our Troubleshooting advice at the bottom of the page.

Using Google Forms?

One of the most widely used options, as most people have a Google account, is Google Forms. It does not require you to log in to Google to fill in the survey as a user.

Once selected, you will be able to view any previously created forms/surveys and given an option to Start New Form, with templates available if needed.

Once opened, click the three dots at the top right-hand corner next to your profile picture. From the dropdown, select Get Pre-Filled Link.

Your form will open in a new browser window. Copy the URL, as shown below, and paste this into the box in your portal. Omit the Prefill from the end of the URL.

Microsoft Office Forms

Once you've located the form/quiz/survey you wish to share, click to open it and edit if necessary.

Once it's open, you'll see an option to Collect Responses. Once you've clicked this, a dialogue box will open with options on it. On the right will be a shareable link. This link will be too long and result in your survey not appearing in the App. You need to tick 'Shorten URL' and then copy the Shortened Link. Paste into the box in your portal to add your Survey to the Safer Schools App.

Survey Monkey

 Some features may be a paid service.

Once you've chosen how you want to create your survey, use the editor to put it together, choosing your questions, adding pictures etc. Once you're done, click Next or Preview And Collect. Select the option called Web Link.

You'll then be presented with a link you can copy into the appropriate box on the portal.

Other Options

If there are any other major platforms that you use that we've not covered, and you're a little confused, please reach out to our Service Team on the details at the bottom of the page, and they'll have a look into them.

Troubleshooting

My Survey isn't showing but I've uploaded it?

Pull to refresh to fetch the newest data for the App. To do this, head back to the homepage of you app and swipe downwards on the screen. You'll see a small loading circle at the top of the screen as it updates. Go into your surveys tile after that and you'll see your survey!

I've refreshed but I still don't see it?

Double check you're logged in to the correct role/school to view the survey. Remember, a survey may've been for parents only, so you will not see it in your app if you're logged in to a staff role.

It's showing in the App but it's saying it doesn't exits?

The chances are the URL that has been pasted has been cut off for being too long. This is most likely to happen when using the link from the URL bar and not the shareable link. Where possible, obtain a shortened link.