Troubleshooting

Troubleshooting

Seeing a White Screen

If you're seeing a white screen when clicking/visiting https://learn.ineqe.com from a computer with a college or workplace internet connection, this is most likely due to the website not being placed on the Allowlist by the college. 

This means that it has not been included on a list of approved websites that can be accessed, and could be seen as untrustworthy by the network until it is told otherwise.

Speak to the IT team at your college or workplace to see if this is the case.

You can easily test this by trying to access the platform through your phone when connected to your own 5G or on your home wifi network. If this is successful, this means that it is problem related to the particular internet connection you could not access it on.


You don't have an account

You may find yourself on the below log in page without an account

To create an account, simply click Register Here below the Login button. You find further help on creating an account here ⬅️

Info

Still feeling unsure?

Contact the Ineqe Service Desk Specialists using the contact details below.
📞 Call our team on 02896 005 777
📧 email us at support@ineqe.com
💻 Website: Visit ineqe.com and use the Live Chat at the bottom of the page

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