Push Notifications
This article will take you through the steps of creating your first one, sending them, and seeing your previous notifications.
REMEMBER Only the College Admins have the ability to access the Portal
Creating a Push Notification
STEP 1 Once logged into your Portal, select Push Notifications on the menu, then select Create Push Notifications.
STEP 2 At the top of this page, you're able to select which audience you'd like to send your notification to. You can send to 'Everyone' or 'Selected Audience.' If selected audiences are desired, simply tick which roles you'd like to send to.
If you're attempting to push to content within the App that is role specific, such as an article in the News Builder or a Survey, roles will automatically be assigned to your Push Notification.
STEP 3 Next, give your Notification a Title and a Body. The title should draw attention, whilst the body should offer a little more information. The title has a character limit of 40, and the body 200, so keep them brief and to-the-point!
STEP 4 Scroll down and chose where you want to direct the user within the David Game College App. You'll notice these all lead to difference sections of your App. In some cases, you'll have the option to paste a link, in others it will be as simple as heading to the assigned section.
Sending Your Notification
Once you've added all of the above details, it's time to send your Push notifications. This is done at the bottom of the Create Push Notification page where it says Schedule. You have two options here:
NOW: This will send your notification to your App users immediately. Once the NOW option is selected, click Send at the bottom.
LATER: This will allow you to 'queue' your notification for a later time in the day or even on another date. This allows you to queue all of your notifications for the week on the Monday for example. Once you've selected the date and time, click Schedule at the bottom.
Viewing your Notifications
Once they're sent/scheduled, you're able to view past and pending Push Notifications by clicking View Push Notifications under Push notifications in the left hand sidebar on the portal.
You have a number of filter options too, as can be seen below. This is the top of your View Push Notifications screen.
You're able to filter your notifications by date, contents (such as title, or body of the notification), sender, type or exact date. Here, you're also able to View or Delete previous notifications.
What Makes A Good Push Notification?
Consistency
Your users will receive regular push notifications from the David Game College App containing safeguarding updates, alerts and blogs. It can therefore be important to differentiate any push notifications sent out directly from the College. Try and keep your Title's and bodies used similar, by using similar structure and language to help differentiate. You could even use "David Game College:" at the beginning of the PNs from the College.
Clear and Concise
Push notifications have a 200 character limit in the Body, and only 40 for the Title. It is important to make your push notification clear and concise. We suggest include what a post relates to in the title, for example if its the latest blog post, titling it "New DGC Blog post!". You could even include a newspaper emoji 📰 or an exclamation mark emoji❗if something needs urgent attention.
Other Considerations
1. Is it timely? You can schedule a push notification for a specific time or date to ensure it has the best engagement. For example, PN's to busy parents first thing in the morning might get lost in the start of their day, but it might be ideal for a student as they're heading into classes.
2. Is it actionable? The push notification should make it clear what the user should do next. For example, if you are wanting to inform staff of a Safeguarding Risk, include a link to and article within your David Game College App that would give them guidance on what action to take next.
3. Is it Specific? You can send the push notification to a specific user role. Ensure the contents of a PN is appropriate to the group you're engaging with. For example, telling the boarder's parents about roadworks on Jewry Street may not be relevant as they shan't be picking their children.
Remember, your users must have notifications enable on their device from the David Game College App. Find instruction and information of notification permissions 👉🏻📱here
Still feeling unsure?
Contact the Ineqe Service Desk Specialists using the contact details below.
📞 Call our team on 02896 005 777
📧 email us at support@ineqe.com
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