Forgotten Password
No matter what you've forgotten your password to, the steps below will help you reset you password. Remember only account admins will have a portal password, so in general, you'll only need to remember your App password. You create this when you first log in.
If you're a GCSE, A-level or 6th form student, you won't need an account to sign in to the App so no password to forget! 👍🏻 Get your entry codes from Nedaa and start exploring the David Game College App!You've forgotten your password for the David Game College App 📱?
Once you've opened your David Game College App and selected whether you're a Staff, Parent or UFP student role, you'll be given the option to log in.
STEP 1📱Below the email address and password boxes to log in, you'll see an option for forgotten password?
STEP 2 📱 Once you've clicked here, it will ask for your email address to reset your password. Simply submit the email address you used to create your account, and a reset link will be sent directly to you.
You've forgotten your password for the David Game College Web App? 💻
This will be the same password that you use on the native mobile app, and can be reset on either the Web App or the Mobile App.
To reset it on the Web App:
STEP 1 Visit the David Game College Web App here: https://learn.ineqe.com/
STEP 2 Click Forgotten Password above the Password box
STEP 3 Ensure that the first box says David Game College. Enter your email address used to register for your mobile app account in the second. Click Submit.
STEP 4 You will receive an email to the address with a password reset link. Click this to enter a new password.
You've forgotten your password for the David Game College Web Portal? 💻
Remember, only admins have access to the David Game College Portal
STEP 1 💻 Once you've opened the David Game College App web portal, under the username and password bars, you'll see an option for forgotten password?
STEP 2 💻 Once you've selected that, there will be an option for resetting your password by entering your portal username. This is NOT your email address, but your username.
From here simply enter your username and check the email inbox of the address that you registered as an admin with. As long as your username is correct, you'll receive an email with reset instructions. Your new password is ready to use immediately.
SAFETY WARNING After a reset, remember it is wise to go into your Account settings and change your password. Change your passwords regularly to remain safer online. Need more information about passwords? See our article on Password Safety in our Safeguarding Hub 👉🏻 💻If you're still having difficulties logging in, don't hesitate to get in touch with our Service Engagement team who are always on hand for whatever support you may need.
Still feeling unsure?
Contact the Ineqe Service Desk Specialists using the contact details below.
📞 Call our team on 02896 005 777
📧 email us at support@ineqe.com
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